Privacy Policy

Last updated: July 13, 2026

We value your privacy. This Privacy Policy explains how Key Partner Home Buyers ("we," "us," "our") collects, uses, shares, and protects information about you when you use the keypartnerhomebuyers.com website (the "Website") or request a cash offer. Your access to and use of the Website is conditional on your acceptance of this Policy. If you do not agree with it, please do not use the Website.

Who we are

Key Partner Home Buyers is a local real estate investment company serving Middle Tennessee. You can reach us at (615) 979-6260 or Support@keypartnerhomebuyers.com.

Information we collect

We collect information you give us directly and information collected automatically when you use the Website.

Information you provide when you submit a form or contact us:

• Your name
• The property address
• Your phone number
• Your email address
• Any details you choose to share about the property or your situation

Information collected automatically when you use the Website:

• IP address and general location
• Device and browser type, and other technical identifiers
• Pages you visit and how you interact with the Website
• Referring website and, where applicable, which ad or link brought you here

How we use your information

We use your information to respond to your request, prepare and discuss your cash offer, communicate with you about the potential sale of your property, operate and improve the Website, and comply with the law. That is all.

Mobile information sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services to us, such as customer service or messaging providers, is permitted solely to help us serve you. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS / text messaging terms

If you check the consent box on our form, you agree to receive calls and text messages from Key Partner Home Buyers at the number you provided, including messages sent using automated technology, about your property and your offer request. Consent to receive texts is not a condition of any purchase or sale. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We honor opt-out requests promptly.

Email communications

We may contact you by email to respond to your request or send confirmations, updates, or occasional announcements. You can opt out of non-essential emails at any time by replying and asking us to stop, or by using the unsubscribe link where one is provided.

Cookies

A cookie is a small piece of data a website stores on your device through your browser. We may use cookies and similar technologies to keep the Website working, remember your preferences, understand how the Website is used, and measure the performance of our marketing. Most browsers accept cookies automatically, but you can change your browser settings to decline them. Declining cookies may affect how parts of the Website work.

Analytics

We may use analytics tools, such as Google Analytics, to understand how visitors use the Website so we can improve it. These tools may collect information such as your IP address, device, and pages viewed. To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Children's privacy

The Website is intended for a general adult audience and is not directed to children. We do not knowingly collect personal information from anyone under 18. If a child under 18 sends us personal information, we will use it only to respond and let them know they cannot use the Website.

Third-party websites

The Website may link to sites operated by others, such as government or housing-counseling resources. We provide those links for your convenience only. We do not control those sites and are not responsible for their content or privacy practices. Please review their policies before using them.

What we never do

We do not sell your personal information, and we do not share it with third parties for their own marketing. We only share information when it is necessary to complete a transaction you have asked for, for example with a title company handling your closing, with service providers acting on our behalf, or when the law requires it.

Data retention & security

We keep your information only as long as needed for the purposes described above, and we take reasonable measures to protect it. No method of transmission or storage is completely secure, but we treat your information with care.

Your choices & rights

You can ask us at any time to access, update, or delete your information, or to stop contacting you, by emailing Support@keypartnerhomebuyers.com, calling (615) 979-6260, or replying STOP to any text message. Depending on where you live, you may have additional rights over your personal information, and we will honor those rights as required by law.

Changes to this policy

We may update this Policy from time to time. If we do, we will post the updated version here with a new date. Your continued use of the Website means you accept the updated Policy.

Questions

If you have any questions about this Privacy Policy, contact us at Support@keypartnerhomebuyers.com or (615) 979-6260.